Tools

incidentio

Manage incidents with incident.io

Usage Instructions

Integrate incident.io into the workflow. Manage incidents, actions, follow-ups, workflows, schedules, escalations, custom fields, and more.

Tools

`incidentio_incidents_list`

List incidents from incident.io. Returns a list of incidents with their details including severity, status, and timestamps.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`page_size`	number	No	Number of incidents to return per page (default: 25)
`after`	string	No	Pagination cursor to fetch the next page of results

Output

Parameter	Type	Description
`incidents`	array	List of incidents
`pagination_meta`	object	Pagination metadata

`incidentio_incidents_create`

Create a new incident in incident.io. Requires idempotency_key, severity_id, and visibility. Optionally accepts name, summary, type, and status.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`idempotency_key`	string	Yes	Unique identifier to prevent duplicate incident creation. Use a UUID or unique string.
`name`	string	No	Name of the incident (optional)
`summary`	string	No	Brief summary of the incident
`severity_id`	string	Yes	ID of the severity level (required)
`incident_type_id`	string	No	ID of the incident type
`incident_status_id`	string	No	ID of the initial incident status
`visibility`	string	Yes	Visibility of the incident: "public" or "private" (required)

Output

Parameter	Type	Description
`incident`	object	The created incident object

`incidentio_incidents_show`

Retrieve detailed information about a specific incident from incident.io by its ID. Returns full incident details including custom fields and role assignments.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	ID of the incident to retrieve

Output

Parameter	Type	Description
`incident`	object	Detailed incident information

`incidentio_incidents_update`

Update an existing incident in incident.io. Can update name, summary, severity, status, or type.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	ID of the incident to update
`name`	string	No	Updated name of the incident
`summary`	string	No	Updated summary of the incident
`severity_id`	string	No	Updated severity ID for the incident
`incident_status_id`	string	No	Updated status ID for the incident
`incident_type_id`	string	No	Updated incident type ID
`notify_incident_channel`	boolean	Yes	Whether to notify the incident channel about this update

Output

Parameter	Type	Description
`incident`	object	The updated incident object

`incidentio_actions_list`

List actions from incident.io. Optionally filter by incident ID.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`incident_id`	string	No	Filter actions by incident ID
`page_size`	number	No	Number of actions to return per page

Output

Parameter	Type	Description
`actions`	array	List of actions

`incidentio_actions_show`

Get detailed information about a specific action from incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	Action ID

Output

Parameter	Type	Description
`action`	object	Action details

`incidentio_follow_ups_list`

List follow-ups from incident.io. Optionally filter by incident ID.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`incident_id`	string	No	Filter follow-ups by incident ID
`page_size`	number	No	Number of follow-ups to return per page

Output

Parameter	Type	Description
`follow_ups`	array	List of follow-ups

`incidentio_follow_ups_show`

Get detailed information about a specific follow-up from incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	Follow-up ID

Output

Parameter	Type	Description
`follow_up`	object	Follow-up details

`incidentio_users_list`

List all users in your Incident.io workspace. Returns user details including id, name, email, and role.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	Incident.io API Key
`page_size`	number	No	Number of results to return per page (default: 25)

Output

Parameter	Type	Description
`users`	array	List of users in the workspace

`incidentio_users_show`

Get detailed information about a specific user in your Incident.io workspace by their ID.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	Incident.io API Key
`id`	string	Yes	The unique identifier of the user to retrieve

Output

Parameter	Type	Description
`user`	object	Details of the requested user

`incidentio_workflows_list`

List all workflows in your incident.io workspace.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`page_size`	number	No	Number of workflows to return per page
`after`	string	No	Pagination cursor to fetch the next page of results

Output

Parameter	Type	Description
`workflows`	array	List of workflows
`pagination_meta`	object	Pagination metadata

`incidentio_workflows_show`

Get details of a specific workflow in incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the workflow to retrieve

Output

Parameter	Type	Description
`workflow`	object	The workflow details

`incidentio_workflows_update`

Update an existing workflow in incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the workflow to update
`name`	string	No	New name for the workflow
`state`	string	No	New state for the workflow (active, draft, or disabled)
`folder`	string	No	New folder for the workflow

Output

Parameter	Type	Description
`workflow`	object	The updated workflow

`incidentio_workflows_delete`

Delete a workflow in incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the workflow to delete

Output

Parameter	Type	Description
`message`	string	Success message

`incidentio_schedules_list`

List all schedules in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`page_size`	number	No	Number of results per page (default: 25)
`after`	string	No	Pagination cursor to fetch the next page of results

Output

Parameter	Type	Description
`schedules`	array	List of schedules
`pagination_meta`	object	Pagination metadata

`incidentio_schedules_create`

Create a new schedule in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`name`	string	Yes	Name of the schedule
`timezone`	string	Yes	Timezone for the schedule (e.g., America/New_York)
`config`	string	Yes	Schedule configuration as JSON string with rotations. Example: {"rotations": [{"name": "Primary", "users": [{"id": "user_id"}], "handover_start_at": "2024-01-01T09:00:00Z", "handovers": [{"interval": 1, "interval_type": "weekly"}]}]}

Output

Parameter	Type	Description
`schedule`	object	The created schedule

`incidentio_schedules_show`

Get details of a specific schedule in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the schedule

Output

Parameter	Type	Description
`schedule`	object	The schedule details

`incidentio_schedules_update`

Update an existing schedule in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the schedule to update
`name`	string	No	New name for the schedule
`timezone`	string	No	New timezone for the schedule (e.g., America/New_York)
`config`	string	No	Schedule configuration as JSON string with rotations. Example: {"rotations": [{"name": "Primary", "users": [{"id": "user_id"}], "handover_start_at": "2024-01-01T09:00:00Z", "handovers": [{"interval": 1, "interval_type": "weekly"}]}]}

Output

Parameter	Type	Description
`schedule`	object	The updated schedule

`incidentio_schedules_delete`

Delete a schedule in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the schedule to delete

Output

Parameter	Type	Description
`message`	string	Success message

`incidentio_escalations_list`

List all escalation policies in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`page_size`	number	No	Number of results per page (default: 25)

Output

Parameter	Type	Description
`escalations`	array	List of escalation policies

`incidentio_escalations_create`

Create a new escalation policy in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`idempotency_key`	string	Yes	Unique identifier to prevent duplicate escalation creation. Use a UUID or unique string.
`title`	string	Yes	Title of the escalation
`escalation_path_id`	string	No	ID of the escalation path to use (required if user_ids not provided)
`user_ids`	string	No	Comma-separated list of user IDs to notify (required if escalation_path_id not provided)

Output

Parameter	Type	Description
`escalation`	object	The created escalation policy

`incidentio_escalations_show`

Get details of a specific escalation policy in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the escalation policy

Output

Parameter	Type	Description
`escalation`	object	The escalation policy details

`incidentio_custom_fields_list`

List all custom fields from incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key

Output

Parameter	Type	Description
`custom_fields`	array	List of custom fields

`incidentio_custom_fields_create`

Create a new custom field in incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`name`	string	Yes	Name of the custom field
`description`	string	Yes	Description of the custom field (required)
`field_type`	string	Yes	Type of the custom field (e.g., text, single_select, multi_select, numeric, datetime, link, user, team)

Output

Parameter	Type	Description
`custom_field`	object	Created custom field

`incidentio_custom_fields_show`

Get detailed information about a specific custom field from incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	Custom field ID

Output

Parameter	Type	Description
`custom_field`	object	Custom field details

`incidentio_custom_fields_update`

Update an existing custom field in incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	Custom field ID
`name`	string	Yes	New name for the custom field (required)
`description`	string	Yes	New description for the custom field (required)

Output

Parameter	Type	Description
`custom_field`	object	Updated custom field

`incidentio_custom_fields_delete`

Delete a custom field from incident.io.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	Custom field ID

Output

Parameter	Type	Description
`message`	string	Success message

`incidentio_severities_list`

List all severity levels configured in your Incident.io workspace. Returns severity details including id, name, description, and rank.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	Incident.io API Key

Output

Parameter	Type	Description
`severities`	array	List of severity levels

`incidentio_incident_statuses_list`

List all incident statuses configured in your Incident.io workspace. Returns status details including id, name, description, and category.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	Incident.io API Key

Output

Parameter	Type	Description
`incident_statuses`	array	List of incident statuses

`incidentio_incident_types_list`

List all incident types configured in your Incident.io workspace. Returns type details including id, name, description, and default flag.

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	Incident.io API Key

Output

Parameter	Type	Description
`incident_types`	array	List of incident types

`incidentio_incident_roles_list`

List all incident roles in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key

Output

Parameter	Type	Description
`incident_roles`	array	List of incident roles

`incidentio_incident_roles_create`

Create a new incident role in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`name`	string	Yes	Name of the incident role
`description`	string	Yes	Description of the incident role
`instructions`	string	Yes	Instructions for the incident role
`shortform`	string	Yes	Short form abbreviation for the role

Output

Parameter	Type	Description
`incident_role`	object	The created incident role

`incidentio_incident_roles_show`

Get details of a specific incident role in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the incident role

Output

Parameter	Type	Description
`incident_role`	object	The incident role details

`incidentio_incident_roles_update`

Update an existing incident role in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the incident role to update
`name`	string	Yes	Name of the incident role
`description`	string	Yes	Description of the incident role
`instructions`	string	Yes	Instructions for the incident role
`shortform`	string	Yes	Short form abbreviation for the role

Output

Parameter	Type	Description
`incident_role`	object	The updated incident role

`incidentio_incident_roles_delete`

Delete an incident role in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the incident role to delete

Output

Parameter	Type	Description
`message`	string	Success message

`incidentio_incident_timestamps_list`

List all incident timestamp definitions in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key

Output

Parameter	Type	Description
`incident_timestamps`	array	List of incident timestamp definitions

`incidentio_incident_timestamps_show`

Get details of a specific incident timestamp definition in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the incident timestamp

Output

Parameter	Type	Description
`incident_timestamp`	object	The incident timestamp details

`incidentio_incident_updates_list`

List all updates for a specific incident in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`incident_id`	string	No	The ID of the incident to get updates for (optional - if not provided, returns all updates)
`page_size`	number	No	Number of results to return per page
`after`	string	No	Cursor for pagination

Output

Parameter	Type	Description
`incident_updates`	array	List of incident updates
`pagination_meta`	object	Pagination information

`incidentio_schedule_entries_list`

List all entries for a specific schedule in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`schedule_id`	string	Yes	The ID of the schedule to get entries for
`entry_window_start`	string	No	Start date/time to filter entries (ISO 8601 format)
`entry_window_end`	string	No	End date/time to filter entries (ISO 8601 format)
`page_size`	number	No	Number of results to return per page
`after`	string	No	Cursor for pagination

Output

Parameter	Type	Description
`schedule_entries`	array	List of schedule entries
`pagination_meta`	object	Pagination information

`incidentio_schedule_overrides_create`

Create a new schedule override in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`rotation_id`	string	Yes	The ID of the rotation to override
`schedule_id`	string	Yes	The ID of the schedule
`user_id`	string	No	The ID of the user to assign (provide one of: user_id, user_email, or user_slack_id)
`user_email`	string	No	The email of the user to assign (provide one of: user_id, user_email, or user_slack_id)
`user_slack_id`	string	No	The Slack ID of the user to assign (provide one of: user_id, user_email, or user_slack_id)
`start_at`	string	Yes	When the override starts (ISO 8601 format)
`end_at`	string	Yes	When the override ends (ISO 8601 format)

Output

Parameter	Type	Description
`override`	object	The created schedule override

`incidentio_escalation_paths_create`

Create a new escalation path in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`name`	string	Yes	Name of the escalation path
`path`	json	Yes	Array of escalation levels with targets and time to acknowledge in seconds. Each level should have: targets (array of {id, type, schedule_id?, user_id?, urgency}) and time_to_ack_seconds (number)
`working_hours`	json	No	Optional working hours configuration. Array of {weekday, start_time, end_time}

Output

Parameter	Type	Description
`escalation_path`	object	The created escalation path

`incidentio_escalation_paths_show`

Get details of a specific escalation path in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the escalation path

Output

Parameter	Type	Description
`escalation_path`	object	The escalation path details

`incidentio_escalation_paths_update`

Update an existing escalation path in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the escalation path to update
`name`	string	No	New name for the escalation path
`path`	json	No	New escalation path configuration. Array of escalation levels with targets and time_to_ack_seconds
`working_hours`	json	No	New working hours configuration. Array of {weekday, start_time, end_time}

Output

Parameter	Type	Description
`escalation_path`	object	The updated escalation path

`incidentio_escalation_paths_delete`

Delete an escalation path in incident.io

Input

Parameter	Type	Required	Description
`apiKey`	string	Yes	incident.io API Key
`id`	string	Yes	The ID of the escalation path to delete

Output

Parameter	Type	Description
`message`	string	Success message

Notes

Category: tools
Type: incidentio

IMAP Blocks Infisical

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Usage Instructions

incidentio_incidents_list

incidentio_incidents_create

incidentio_incidents_show

incidentio_incidents_update

incidentio_actions_list

incidentio_actions_show

incidentio_follow_ups_list

incidentio_follow_ups_show

incidentio_users_list

incidentio_users_show

incidentio_workflows_list

incidentio_workflows_show

incidentio_workflows_update

incidentio_workflows_delete

incidentio_schedules_list

incidentio_schedules_create

incidentio_schedules_show

incidentio_schedules_update

incidentio_schedules_delete

incidentio_escalations_list

incidentio_escalations_create

incidentio_escalations_show

incidentio_custom_fields_list

incidentio_custom_fields_create

incidentio_custom_fields_show

incidentio_custom_fields_update

incidentio_custom_fields_delete

incidentio_severities_list

incidentio_incident_statuses_list

incidentio_incident_types_list

incidentio_incident_roles_list

incidentio_incident_roles_create

incidentio_incident_roles_show

incidentio_incident_roles_update

incidentio_incident_roles_delete

incidentio_incident_timestamps_list

incidentio_incident_timestamps_show

incidentio_incident_updates_list

incidentio_schedule_entries_list

incidentio_schedule_overrides_create

incidentio_escalation_paths_create

incidentio_escalation_paths_show

incidentio_escalation_paths_update

incidentio_escalation_paths_delete

incidentio